1. Introduction
Welcome to Dynamite Films. By accessing or using our services, you agree to be bound by these terms and conditions. If you do not agree with any part of these terms, you should not use our services.
2. Services
Dynamite Films offers a range of media production services including digital advertisement, legacy films, and wedding videography. Specific terms for each service may be outlined in separate agreements or contracts.
3. Payment Terms
- All quotes provided by Dynamite Films are valid for 30 days from the date of issue. Invoices are issued upon completion of the project or as otherwise agreed in writing.
- A 10% non-refundable deposit is required to secure our services once a booking has been agreed. The remaining balance is due upon the start of the project with an agreed date.
- A 7-day cooling off periods starts from the payment of the non-refundable deposit where the client will have 7 days to receive the deposit back if they cancel the project.
- Payments not received by the due date are subject to a late fee of 5% per month.
- Additional filming time agreed upon, outside of the project terms, are charged at £50 per hour, any filming time that finishes between 0-29 minutes will be charged at £25, any filming time that finishes between 30-60 minutes will be charged at £50 this is based on our per hour terms.
- Installment plans are available, however a 10% non-refundable deposit is needed as an immediate payment and then an installment plan can be agreed upon. There is a 10% installment fee added on to the invoice and all payment must be completed before the project is due to start
- Dynamite Films is available throughout the UK, however, any project agreed outside of a PL or EX postcode will have a "Travel Fee" added to their invoice. If the project location is within 200 miles of Plymouth, a £250 fee will be added, anything longer than 200 miles will have an additional £1 per mile added on top of the £250 fee.
- Acceptable payment methods: Cash, Bank Transfer or Card Transaction - All orders are invoiced regardless of the method of payment
4. Cancellation and Refund Policy
- If you need to cancel your project, please notify us in writing as soon as possible. Cancellations made within 14 days of the scheduled start date will incur a cancellation fee equal to 50% of the total project cost.
- The initial deposit is non-refundable. Refunds for additional payments made will be considered on a case-by-case basis, depending on the amount of work already completed.
- In the unlikely event that Dynamite Films needs to cancel the project, we will refund any payments made, including the non-refundable deposit.
5. Project Timelines and Delivery
- Project timelines will be agreed upon in writing. Any delays caused by the client (e.g. Delay of materials, late approvals) may result in a delay in the final delivery.
- Our packages include up to two rounds of revisions. Additional revisions may be subject to extra charges.
- Final products will be delivered in the agreed format. We will retain a copy of the project files for our records unless otherwise requested.
6. Client Responsibilities
- The client must review and approve project drafts within the agreed timelines to avoid delays.
- The client must ensure they have the necessary rights and permissions for any materials provided to Dynamite Films.
7. Intellectual Property
- The Client retains the copyright for all work created unless otherwise agreed in writing. Dynamite Films reserves the right to use completed projects in our portfolio and for promotional purposes unless otherwise agreed.
8. Limitation of Liability
- Dynamite Films will not be liable for any indirect, incidental, or consequential damages arising from the use of our services. Our total liability will not exceed the amount paid by the client for the specific project.
9. Confidentiality
- Both parties agree to keep confidential any information disclosed during the project that is identified as confidential. This obligation remains in effect even after the completion of the project. A confidentiality agreement can be signed on request of the client.
10. Amendments
- Dynamite Films reserves the right to amend these terms and conditions at any time. Any changes will be posted on our website and will become effective upon posting.
Contact Information
If you have any questions or concerns about these terms and conditions, please contact us at:
Dynamite Films
Email: info@dynamitefilms.co.uk
Phone: 07450 882308